Other dairies
No. Each dairy's records are kept apart on the server, and a login opens one dairy only.
Where is my dairy data kept, and can I lose it?
Your records sit in two places: on our server and, in the Windows app, on your computer too.
You can download a full backup any time your plan is on, and nothing is deleted when a plan ends.
Who holds it
Your data, in two places, and two more you create
One computer failing does not take a month of records with it.
| Where | What is there | Who can open it |
|---|---|---|
| Our server | All your records, kept apart from every other dairy | Your logins, each limited by its role |
| The counter computer | A copy, in the Windows app | Whoever logs in on it and has the 4-digit PIN |
| Your backup file | The CSV file you downloaded | Whoever holds the file |
| A bill link on WhatsApp | One supplier's bill, read only | Anyone with the link, for 90 days |
The PIN stops someone opening the app. It does not lock the computer, so give Windows its own password too.
Who can see it
Other dairies, your staff and us
Your staff
An Operator takes milk entries and adds suppliers, but cannot open the ledger, stock, reports, rates or backups unless you allow it.
Us and our services
We do not sell your dairy business data. Hosting, email and payment services get what they need to run Doodh Master, or the law in India asks for it.
Read the privacy policyBackup and export
How your records come out
| What | Where | What you get |
|---|---|---|
| Nightly server backup | Nothing to do | We back up the server every night and keep the last 7. |
| Your own backup | Settings › Backup | A snapshot on the server, and a CSV file that opens in Excel or Google Sheets. |
| Restore | Settings › Backup, Backup history | Pick a snapshot and the records come back. Snapshots stay for 30 days. |
| Supplier list | Suppliers | A CSV or PDF file. |
| Reports and day register | Reports, Day Register | PDF or a CSV file that opens in Excel. |
A restore works from the snapshots on the server. The CSV file is your own copy to read, and the app cannot load it back in. See the backup guide.
If you stop paying
What happens when a plan ends
Step 1 of 3
Before the end date
Take a backup from Settings › Backup. It cannot be downloaded once the app is locked.
Step 2 of 3
The plan ends
The app locks until you pay again. Nothing is deleted, on our server or on your computer.
Step 3 of 3
You pay again
Pay by UPI from inside the app. The plan starts once we see the payment, and every record is there.
One caution about the computer
Uninstalling the Windows app or logging out clears the copy on that computer, and any entries still waiting go with it. Let the pending count reach zero first. Records already on the server stay there.
How entries wait and syncDo you sell our data to anyone?
No. Our privacy policy says it plainly: we do not sell your dairy business data. There is no phone app asking for your photos or contacts.
NoIf my computer breaks, is a month of records gone?
No. Your records are on the server too. Install the Windows app on another computer and log in. Only entries that never left the broken computer are lost.
The server has themCan I take my records to another software?
Yes, any time your plan is on. Download your supplier list and a full backup as CSV files that open in Excel. How much another software can read from them depends on that software.
Yes, as CSV filesCan I ask you to delete my records?
Yes. Email support@doodhmaster.com. Some records may be kept for billing, legal or security reasons.
Email usEnter one supplier.Print one slip.
Open the demoStep 1 of 3
Open the demo
It opens straight away. No sign-up.
Step 2 of 3
Enter one supplier
Code, litres, FAT and CLR.
Step 3 of 3
Print one slip
The demo keeps nothing. Your own account starts with the 7 free days.