Does it work without internet?
Yes. Entries, slips and bills save on the computer, and go to the server by themselves when the internet comes back. Only WhatsApp sending waits for the internet.
Saves on the computerHelp with Doodh Master
Seven short guides take you from installing the app to your first 10-day bill.
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7 guides and 6 quick answers. Type a word to narrow them down.
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Setting up
Your first week, in order
Each guide does one job and ends where the next one starts. Do them in this order and your first bill comes out right.
0 of 7guides done
Start with Install the Windows app.
Your ticks stay on this computer only.
Step 1: Install the Windows app
Download the installer, open it, log in, and set the 4-digit PIN the app asks for each time it starts.
In the app: doodhmaster.com/windows-app
About 4 minutes
Done
Step 2: Set your first rate chart
A full chart is already there. Move it up or down by rupees or by FAT until it matches your plant.
In the app: Settings › Rates
About 6 minutes
Done
Step 3: Add your suppliers
Name, mobile number, village and cow, buffalo or both, for each farmer who brings milk.
In the app: Suppliers
About 5 minutes
Done
Step 4: Close your first 10-day bill
At the end of the 1st to 10th, check each supplier's total and what is left to pay, then mark it paid.
In the app: Payments
About 6 minutes
Done
Step 5: Send a slip on WhatsApp
Send one supplier's bill, or every supplier's bill for the period in one go. This needs internet.
In the app: Payments › Send all bills on WhatsApp
About 3 minutes
Done
Step 6: Connect your analyser
Plug in the RS232 or USB cable and pick the COM port. FAT and SNF then come into the entry by themselves.
In the app: Settings › AMCU Machine
About 6 minutes
Done
Step 7: Back up and restore
Download a backup of all your records, and bring them back from any saved backup if something goes wrong.
In the app: Settings › Backup
About 3 minutes
Done
Quick answers
Asked at the counter
The problems we hear about most often on the phone, with the fix.
All questions and answersWhy does the Windows app ask for a PIN every time?
The 4-digit PIN keeps the counter computer safe. It asks once each time the app starts, and not again until you close it.
Once each startI forgot my password.
On the login page, press Forgot password and put in your email. We send a code to that email, and you set a new password with it.
Code by emailThe analyser readings are not coming in.
Open Settings › AMCU Machine, refresh the list of COM ports and pick the one the cable is on. If the numbers come in the wrong boxes, check the data format below it.
Check the COM portCan my staff enter milk without seeing the money?
Yes. Add them in Settings › Users with the Operator role. An operator can take entries but cannot open the ledger, stock or reports.
Operator roleHow do I get the newest version?
Settings › Update App shows your version and the newest one, with what changed. The Windows app also checks by itself every 4 hours.
Settings › Update AppStill stuck
Talk to a person
The people who build Doodh Master answer the phone. No ticket number, no waiting list.
Monday to Saturday, 9 AM to 7 PM
Send these three, and we can fix it in one reply
Your login email or mobile numberSo we open the right dairy.
A photo of the screenThe whole screen, with any red message on it.
What you pressed just beforeOne line is enough: "I pressed Save on the evening entry."
Never send your password or PIN